We are open Monday to Friday from 9am until 4:30pm. Orders received before 3:45pm (Monday to Friday) will be posted via Royal Mail the same day, subject to our prescribers not needing any further medical information. Please note that we are closed on weekends and bank holidays.
Orders received out of hours will be processed on the first following working day.
Our Delivery Options
We have 4 Delivery options at Trumeds
Royal Mail Tracked 48/24
- Doesn't require a signature upon delivery
- Comes through your letterbox
- Average delivery 1-2 days for Tracked 24
- Average delivery 1-3 days for Tracked 48
- Tracked 48 is free of charge
Special Delivery by DPD
- Next day delivery or a full refund
- Comes through your letterbox
- Orders on Fridays aren't guaranteed to arrive on Saturdays, although in most cases they will.
- Costs —
Royal Mail Special Delivery
- Next day delivery or a full refund
- Comes through your letterbox
- Orders on Fridays aren't guaranteed to arrive on Saturdays, although in most cases they will.
- Costs —
Royal Mail Collection
- Requires ID or signature to pick up parcel
- Received at the nearest selected post office
- Orders on Fridays aren't guaranteed to arrive on Saturdays, although in most cases they will.
- Costs —